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Using the store

Terms and Conditions

These terms govern the use of Scroll Cairo, account creation, order submission, and product purchases.

Account and eligibility

You are responsible for accurate information and for protecting your account credentials. Notify us if you suspect unauthorized use.

By using the store, you confirm that you have legal capacity to make the purchase or are using it under appropriate supervision.

Products and prices

We take reasonable care to display images, descriptions, prices, and sizes accurately. Colors may vary slightly because of screens and lighting.

Obvious pricing or description errors may be corrected before an order is accepted. The customer will be informed and may continue or cancel where appropriate.

Orders and payment

Submitting an order does not constitute final acceptance. An order is accepted after the transfer is reviewed, payment is confirmed, and stock is available.

Use the transfer details shown on the order page and provide proof when requested. The customer is responsible for including the correct order number in communications.

Stock and fulfillment

Stock is not reserved when an order is created. Availability is checked and stock is deducted when administration confirms payment.

If an item is unavailable at review time, we will contact the customer to cancel the item or order and arrange the appropriate refund.

Shipping and returns

Delivery times and return or exchange conditions are governed by their dedicated pages and form part of these terms.

Acceptable use

  • Do not attempt to breach, disrupt, or gain unauthorized access to the website or another account.
  • Do not use store information or content for fraud or unlawful activity.
  • Do not republish store images, marks, or commercial content without permission.

Liability and law

Nothing in these terms excludes mandatory consumer rights. To the extent permitted by law, liability is limited to foreseeable direct loss caused by a proven breach.

These terms are governed by the laws of the Arab Republic of Egypt, and unresolved disputes are subject to the competent authorities and courts.